British Airways Removes Club Europe Headrest Covers: Business Class Backlash Builds
British Airways removed fabric headrest covers from its Club Europe short-haul business-class cabins on May 6, citing operational and sustainability reasons. The change eliminates a visual distinction between business and economy seats, prompting criticism from frequent flyers and bloggers. The airline says the move will speed up cabin reconfiguration and cleaning. Competitors vary in their use of headrest covers on similar routes.