NYSE:HSBC

HSBC Holdings Plc CEO says 100-plus AI use cases are live as overhaul deepens
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HSBC Holdings Plc CEO says 100-plus AI use cases are live as overhaul deepens

HSBC CEO Georges Elhedery said over 100 generative AI applications are in use, with half already live and 170,000 staff using new productivity tools. David Rice became HSBC’s first chief AI officer on April 1. The bank aims for a 17%+ return on tangible equity by 2026–2028, despite pretax profit for 2025 falling to $29.9 billion after one-off charges. HSBC is also reviewing potential job cuts and selling its Singapore life insurance unit.
April 2, 2026

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