ServiceNow launches EmployeeWorks for public sector, adds Autonomous Workforce as agencies seek trusted AI
ServiceNow launched EmployeeWorks and an Autonomous Workforce AI package for government agencies Thursday. The first Level 1 IT service desk AI specialist is in limited release, with wider availability set for Q2. A FastStart offer runs through April 30 for the first 50 eligible public-sector customers. The tools are designed for high-security government cloud environments.