Mobile Development

December 20, 2025, 4:10 AM EST. AI agents can understand goals, semi-autonomously plan steps, and act under supervision. Google Cloud's 2026 AI Agent Trends Report and NotebookLM outline five trends redefining work. 1) AI agents boost productivity as employees delegate tasks, with Telus' 57,000 users saving 40 minutes per interaction and Suzano cutting SQL query times by 95% for 50,000 staff. 2) Agentic workflows connect multiple agents to automate end-to-end processes via cross-platform protocols like A2A between Salesforce and Google Cloud. 3) Hyperpersonalized, concierge-style service replaces scripted chatbots, with Danfoss automating 80% of orders and near-real-time responses. 4) Security operations get a lift as agents triage alerts; Macquarie reports 38% more self-service and fewer false positives. 5) Growing enterprise adoption and governance.