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  • Officeworks to Offshore Hundreds of Jobs to India and Philippines Amid Talent Shortage
    May 28, 2026, 5:11 PM EDT. Officeworks, an Australian office products retailer, is offshoring hundreds of jobs to India and the Philippines, citing rising costs and competition. Customer service roles in Western Sydney will move to Manila, while technology and office functions in Sydney and Melbourne will relocate to Bengaluru. The shift reflects a broader trend among companies seeking skilled white-collar workers overseas due to Australia's shortage in technology and AI expertise. University of Sydney's Professor Vikas Kumar warns of a growing "talent vacuum" that risks worsening without urgent investment in local skills development. Officeworks' parent company Wesfarmers emphasizes maintaining most customer-facing roles domestically despite the transition.